Shipping policy
Shipping Policy – pardo.pk
At pardo.pk, we aim to deliver your orders quickly, safely, and reliably across Pakistan.
1. Order Processing
- Orders are processed within 1–2 working days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
2. Delivery Time
- Estimated delivery time:
- Major cities: 2–4 working days
- Other areas: 3–6 working days
- Delivery times may vary due to weather, courier delays, or unforeseen circumstances
3. Shipping Charges
- Shipping charges will be calculated at checkout (if applicable)
- We may offer free delivery on selected promotions or order values
4. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Pakistan
- Please ensure someone is available to receive and pay for the order at the time of delivery
5. Order Tracking
- Once your order is shipped, you will be provided with a tracking number via WhatsApp: +92 309 4224499
6. Delivery Issues
- If your order is delayed or not delivered, please contact us
- We are not responsible for delays caused by courier companies, but we will assist you in tracking your order
7. Incorrect Address
- Please ensure your shipping details are correct
- We are not responsible for orders delivered to incorrect addresses provided by the customer
8. Damaged or Missing Items
- If you receive a damaged or incomplete order, contact us within 24 hours of delivery
- Provide photos/videos as proof for quick resolution
Contact Us
For any shipping-related questions:
- WhatsApp: +92 309 4224499